Last updated June 07, 2025
We offer a 24-hour refund policy for our software subscriptions, exclusively if you can provide video evidence demonstrating the software is not functioning on your computer.
Please note that refunds will not be issued for issues such as detection by screen-sharing software or slow solution generation.
To request a refund, please email our customer service team at [email protected] with the following information:
Approved refunds will be processed within 5-7 business days.